# Create Group & Bulk Upload contacts

## [how-to-send-bulk-sms](https://docs-sms.online-live-support.com/user-manual/how-to-send-bulk-sms "mention")Step 1: Prepare your CSV 

Click on Phone Book and download the sample file 

Make sure to follow the same format as sample file to add your participant details

<figure><img src="https://2108185336-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk5XfjopEvyjP7112oI%2Fuploads%2FI8O8Trl0hQDOYX3UpMrp%2Fimage.png?alt=media&#x26;token=49d8a37a-6482-4b5a-a55a-691df3c3e5d8" alt=""><figcaption></figcaption></figure>

## Step 2: Upload CSV

Choose a file and upload your CSV (which you have prepared from the Step 1)

Give name to the group and click on "Import"

<figure><img src="https://2108185336-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk5XfjopEvyjP7112oI%2Fuploads%2FsLOpHB2wTombXNwIsfH3%2Fimage.png?alt=media&#x26;token=ff635d74-651f-4e67-86e7-15195e27eebb" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2108185336-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk5XfjopEvyjP7112oI%2Fuploads%2FisHA7nlv32NcIYIBNulk%2Fimage.png?alt=media&#x26;token=5a20224a-d406-4c22-9cb5-836b10f6e80a" alt=""><figcaption></figcaption></figure>

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Next: How to Send Bulk SMS?
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