# Create Group & Bulk Upload contacts

## [How to Send Bulk SMS?](/user-manual/how-to-send-bulk-sms.md)Step 1: Prepare your CSV 

Click on Phone Book and download the sample file 

Make sure to follow the same format as sample file to add your participant details

<figure><img src="/files/dT2jh00IuewcWaU3WznN" alt=""><figcaption></figcaption></figure>

## Step 2: Upload CSV

Choose a file and upload your CSV (which you have prepared from the Step 1)

Give name to the group and click on "Import"

<figure><img src="/files/vU3t88wFsWpjty8A2cxS" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/AMfouUvP8RYqjZZ88NF1" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Next: How to Send Bulk SMS?
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-sms.online-live-support.com/user-manual/create-group-and-bulk-upload-contacts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.